A J M Disposal Services Ltd
About This Business
A J M Disposal Services Ltd has been a trusted name in waste management since 1994, serving residential and commercial clients across Metro Vancouver and the Fraser Valley area with personalized care and attention. Unlike larger companies, A J M Disposal prioritizes each client's satisfaction, ensuring prompt issue resolution and tailored services to meet specific needs. The company operates in multiple locations, including Coquitlam, Delta, New Westminster, City of Langley, Township of Langley, Maple Ridge, Pitt Meadows, Port Coquitlam, Richmond, Surrey, Sechelt, Sunshine Coast Regional District, Town of Gibsons, Abbotsford, Chilliwack, and Mission. A J M Disposal offers a range of services designed to make waste management convenient and efficient, including quick delivery of bins, often within the same or next day, depending on availability. The company also provides educational resources, such as a downloadable calendar, to help clients keep track of collection days and ensure smooth service. With a focus on safety and compliance, A J M Disposal adheres to regulations, including weight limits for containers. Clients can easily update their payment methods, billing addresses, or service agreements by contacting the customer service team. By choosing A J M Disposal, clients receive the care and attention they deserve, setting the company apart from larger competitors. With its commitment to quality service, A J M Disposal has established itself as a reliable partner for waste management needs in the region.
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Customer Reviews
1 total reviews
Kristy Pembly
June 06, 2025Disappointing Experience with A J M Disposal's Customer Service
I'm extremely dissatisfied with the service I received from A J M Disposal Services Ltd. Despite their claims of prioritizing client satisfaction, my experience was anything but satisfactory. The issue started when I tried to update my billing information, and their customer service team seemed completely uninterested in helping me. I was put on hold for over 20 minutes, only to be told that they couldn't assist me and that I needed to fill out a form on their website. When I asked to speak to a supervisor, I was met with resistance and told that it would take 'several days' for someone to get back to me. Several days! For a company that prides itself on 'prompt issue resolution,' this is unacceptable. To make matters worse, when I finally did get a call back, the representative seemed completely uninformed about my issue and didn't even apologize for the inconvenience. I've been a loyal customer for years, but this experience has left a sour taste in my mouth. Maybe it's time for me to look elsewhere for my waste management needs. The downloadable calendar they offer is about the only positive aspect of their service, but it's not enough to make up for the subpar customer service.
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Review Statistics
Based on 1 reviews