911 Garage Door Service
9630 W. Withers Way Circle, Houston, TX 77065, US
About This Business
911 Garage Door Service, now a part of the Anytime Garage Door family of brands, is a trusted provider of reliable garage door repairs, maintenance, and installations in Houston, TX. With a strong foundation built on relationships and a commitment to quality, transparency, and exceptional customer service, the company has established itself as a leader in the garage door industry. Born and raised in Houston, the founder, Allen M., brought his expertise and dedication to serve the community with passion after transitioning from the oil industry. With over a decade of global experience, including time spent in West Africa, Allen's vision for 911 Garage Door Service was to deliver tailored solutions to meet the unique needs of residential customers. The company handles everything from routine maintenance and emergency repairs to seamless replacements and custom installations, ensuring that customers receive top-notch service. The merger with Anytime Garage Door in 2024 marked a significant milestone, reinforcing the company's commitment to excellence and providing customers with exceptional value through price matching and financing options. As a preferred garage door company, 911 Garage Door Service, in partnership with Anytime Garage Door, prioritizes improving safety, ease of access, and curb appeal for customers' homes. With a focus on customer satisfaction, the company invites customers to share their experiences and showcases examples of completed projects for satisfied customers. By joining forces with Anytime Garage Door, 911 Garage Door Service continues to uphold its mission of providing trustworthy and high-quality garage door services to the Houston community.
Customer Reviews
1 total reviews
Lena Brooks
June 06, 2025Merger Mishap: 911 Garage Door Service Falls Short
I'm extremely disappointed with the service I received from 911 Garage Door Service, now part of the Anytime Garage Door family. As a long-time customer, I expected more from a company that prides itself on relationships and quality. Unfortunately, my recent experience was a letdown. The technician who came to repair my garage door seemed rushed and didn't take the time to explain the issue or the solution. The price was higher than expected, and when I asked about the price match guarantee, I was told it didn't apply to my specific situation. The whole process felt like a bait-and-switch. I'm not sure if the merger with Anytime Garage Door has changed their priorities, but it seems like they're more focused on expanding their business than taking care of their customers. The lack of transparency and poor communication made the experience even more frustrating. I hope they can get back to their roots and focus on providing the exceptional customer service they claim to offer. Until then, I'd caution others to explore alternative options for their garage door needs.
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Based on 1 reviews
Company Information
Address
9630 W. Withers Way Circle, Houston, TX 77065, US