72 Degrees Heating & Air Conditioning
2600 Jefferson Davis Highway, Sanford, North Carolina, 27332, United States
About This Business
72 Degrees Heating & Air Conditioning is a premium heating and cooling services provider based in Apex, NC, and serving the surrounding areas. With over 25 years of experience, the company has established itself as a trusted and reliable partner for all HVAC needs. Founded in 1998, 72 Degrees Heating & Air Conditioning is committed to providing the highest standard of customer care and workmanship, ensuring that every customer receives exceptional service. The company's team of NATE-certified technicians is dedicated to delivering worry-free warranties, transparent pricing, and unparalleled customer satisfaction. Whether it's HVAC repairs, installations, or maintenance, 72 Degrees Heating & Air Conditioning offers a comprehensive range of services designed to keep homes comfortable and energy-efficient. From traditional AC and furnaces to heat pumps and ductless mini-splits, the company provides a wide selection of systems to suit every need and budget. In addition to its HVAC services, 72 Degrees Heating & Air Conditioning also specializes in indoor air quality solutions, crawlspace encapsulation, and preventative maintenance programs. By investing in ongoing education and training for its team members, the company ensures that its customers receive the best possible service and expertise. With a strong commitment to customer satisfaction and a reputation for excellence, 72 Degrees Heating & Air Conditioning is the go-to choice for homeowners and businesses in the Apex, NC area. The company's mission is to provide every customer with a comfortable, safe, and healthy indoor environment, while also saving them energy and money. With its extensive range of services, experienced team, and customer-centric approach, 72 Degrees Heating & Air Conditioning is the perfect partner for all HVAC needs.
Customer Reviews
1 total reviews
Brenda Jenkins
June 06, 2025Uncomfortable Experience with 72 Degrees
I'm extremely disappointed with the service I received from 72 Degrees Heating & Air Conditioning. As a long-time resident of Apex, NC, I expected more from a local company with such a strong reputation. Unfortunately, my experience was marred by a series of mishaps and unfulfilled promises. The technician who visited my home seemed knowledgeable, but the communication breakdown between him and the office staff led to a delay in my appointment, which was initially scheduled for a specific time slot but ended up happening three hours later. When I inquired about the reason for the delay, I was met with a vague excuse about 'unforeseen circumstances.' The actual repair work was subpar, with the technician leaving behind a mess and not fully addressing the issue with my air conditioning unit. To make matters worse, the invoice I received had an error, listing a higher price than what was initially quoted. I had to spend an additional 30 minutes on the phone to rectify the situation. The customer service representative I spoke with seemed apologetic but lacked the authority to provide a satisfactory resolution. Given the plethora of options available in the area, I would caution potential customers to exercise caution when considering 72 Degrees Heating & Air Conditioning. Perhaps it was just an off day, but my experience fell short of the 'highest standard of customer care' they claim to provide. Until they address these systemic issues, I would advise others to explore alternative options for their HVAC needs.
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Review Statistics
Based on 1 reviews
Company Information
Address
2600 Jefferson Davis Highway, Sanford, North Carolina, 27332, United States